Prospects and Problems on Internet Services Use Among the Faculty Members and Students of a Government-Subsidized University in Catanduanes

Technology is said to be a “great education equalizer†since it gives teacher and learner access to enormous and almost boundless world knowledge using their school’s desktop or laptop computers. Through the Internet, the Filipino students can learn at same level with students of more advanced institutions in highly industrialized countries in the world. This study employed the descriptive method research that utilized questionnaire to determine the prospects of internet and the problems on internet use of the respondents. Specifically, this study determined the level of knowledge and the degree of seriousness of the problems on internet use among the faculty members and students of the Catanduanes State University for school year 2015-2016. Result of the study showed that faculty members and students of the said government-subsidized university in Catanduanes have high level of knowledge on internet and have serious problem on internet use.  There was significant relationship between the level of knowledge and degree of seriousness of the problems on internet use. The problem met is related to the gap of internet access or the supporting infrastructure available for both faculty and students. The internet services particularly at this institution should be rationalized and made available to all students anywhere in the campus. Awareness as to the benefits and convenience that can be offered by the Internet resources and services can ultimately be seen when efforts on changing attitudes of these sectors in higher institutional levels are to be focused together with the physical or technological architecture

LEVEL OF COMPETENCY AND EXTENT OF TRAINING NEEDS ON TECHNOLOGY LITERACY AMONG THE STAFF OF GOVERNMENT OFFICES IN CATANDUNAES

 The study assessed the level of competency and the extent of training needs for technology literacy among the staff of the government offices in Catanduanes, Philippines. Along the areas of Computer Operation, WordProcessing, Spreadsheet, Database Management Systems, Internet Services, Computer Programming, Management Information Systems, Systems Analysis and Design (SAD) and Network Design and Management or Administration.  This study made use of a descriptive-survey method wherein a questionnaire was used to determine the level of competencies of the staff on computer literacy and the extent of their training needs on the specified technology literacy areas.   Level of Competency and Extent of Training Needs were measured using a 5-point Likert Scale. Result of the study showed that the staff of the government offices in Catanduanes evaluated themselves as “slightly competent†on the first four technology literacy skills that include: (a) computer operation skills, (b) word processing, (c) spreadsheet, (d) database management and “not competent†on the next five technology literacy skills that were: (a) using the Internet Services, (b) computer programming, (c) SAD/Software Engineering,  (d) MIS and (e) network design & management which means that the staff on the average, have a little knowledge and skills along technology  literacy needed by an office worker hence these staff felt they needed much training for technology literacy. The development and improvement of the knowledge and skills of the government staff in their literacy on the specified technology areas should be the done by the management of the government offices since office transactions nowadays are automated and dependent on information system applications and use of computing resources. Likewise, productivity is enhanced in employing technologies as tools in doing office transactions. Improvement of government staff’s performance would mean satisfied clientele and achievement of the mission, vision, goals and objectives of the organizatio